Weiss Capital Securities, Inc.

Getting Started

Welcome to Weiss Capital Securities' Customer Service Center

How May We Help You Today?

At Weiss Capital Securities (WCS), we understand that you have many choices when it comes to investing. And so, our goal is to make it easy and convenient for you to open an account, and execute your trades, while receiving the highest level of investor service (please click here to review the WCS commission schedule). And because even the most experienced investor sometimes needs someone to talk to – whether you need information about your account or just have a general question, at Weiss Capital Securities, our team of professionals is ready to help.

We offer a comprehensive range of accounts including: General Investing Accounts, Retirement Accounts for Individuals, Retirement Accounts for Businesses and Education and Custodial Accounts. Each account provides you with the flexibility to make your own investment decisions, or you can consult with a WCS representative who is standing by to answer your questions.

Weiss Capital Securities has contracted with Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation (Pershing), to provide custodial services for WCS account holders. Pershing, (Pershing), is the leading provider of brokerage execution, clearance, data processing, and investment products and services to the financial services industry. This means that you will make your checks payable to Pershing, (Pershing), and your trade confirmations and account statements will be sent to you directly from Pershing, (Pershing).

Accessing Your WCS Account

If you have opened a WCS account and have a User Name and Password, or need a User Name and Password, click on the Login button found at the top of the WCS home page.

How Do I Deposit a Check, Certificate or Transfer Money Into My Account?

If you already have a WCS account and want to know how to deposit a check, wire transfer funds or send a stock certificate into your account, click here.

How Do I Make Withdrawls from My Account?

There are many ways to access your WCS account.

You can use your WCS ProCash Plus™ MasterCard® debit card. This card acts like a check when you use it to pay for goods and services wherever MasterCard® is accepted. Your MasterCard® works at over 600,000 automated teller machine (ATM) locations around the world.
You may also contact a WCS representative and request that a check from your account be sent to you directly from Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation. All checks are sent via the United States Postal Service, so please be sure you allow enough time to receive the check.
You can also request that we wire money via a federal funds wire directly to your bank or other financial institution that is part of the Federal Reserve System. Please be sure to provide us with complete wire instructions, including the name and address of the receiving entity, its ABA routing number and account number, as well as your account number.

How Do I Fund My Account?

We offer a number of ways to fund your new Weiss Capital Securities account, as well as to add to an existing WCS account:

Electronic Funding Acceptable Deposits

When making an electronic deposit to your new WCS account, you may deposit an amount of more than $500 and less than $30,000. Please note that certain account types or promotional offers may have a higher minimum.
When depositing additional funds to an existing account, you may deposit up to $100,000 per seven-day period. There is no minimum electronic funding amount for additional deposits into existing accounts.
When you elect to add funds to your existing account with an electronic funding request, please keep in mind that procedures required to establish the initial-transfer request may take approximately three-to-five business days.
Electronic funding transactions must come from a U.S. bank account in U.S. funds.
You may draw an electronic funding transaction from a personal checking or savings account titled exactly the same as the WCS account you are funding.
An electronic funding transaction from a joint bank account may be deposited into either bank account holder’s WCS account.
An electronic funding transaction from an individual bank account may be deposited into a Joint WCS account if that party is one of the WCS account owners.
An electronic funding transaction from an individual or joint bank account may be deposited into an IRA belonging to either account owner. Maximum contribution limits cannot be exceeded. (Weiss Capital Securities does not provide legal or tax advice. Please consult you legal or tax adviser before contributing to your IRA.)
Funds deposited electronically can be used immediately for trading most marginable securities.
Funds deposited electronically can be used to purchase non-marginable securities, initial public offerings (IPO) stocks, or options* five business days after deposit settlement date.
Within the first 60 days that the account is open, funds deposited electronically may be withdrawn seven business days after deposit settlement if they are returned to the originating bank account via wire (subject to fee) or ACH. All electronic deposits are subject to review and may be restricted for 60 days. Read Unacceptable Deposits for more information.
You may not draw funds from third-party accounts, such as a business account (even if your name appears on the account), or the account of a party who is not one of the WCS account owners.
Not all financial institutions participate in electronic funding. If you are unsure of your bank’s policy, please consult with your bank to determine if they will approve an electronic transfer of funds prior to using electronic funding. You may be charged a Return Fee if your bank rejects an electronic funding transfer. Please note when using electronic funding, a transfer reject may occur subsequent to account opening and/or after your account is credited for the amount of your electronic funding request.
WCS cannot accept an electronic funding transaction from accounts drawn on brokerage accounts or some money market accounts. Transactions from credit unions and savings accounts may also be unacceptable. You may attempt an electronic funding transaction from an account drawn on a credit union or a savings account; however, the success of this transaction is subject to the acceptance of your credit union and/or financial institution. Electronic funds is not available in some retirement accounts.
Other situations may arise when a remittance is deemed unacceptable. Read Fund Restrictions for more detail.

Funding by Check

At Weiss Capital Securities, we will accept your personal check for deposit into your WCS account. However, before sending it, please refer to these guidelines to avoid having your check returned to you as unacceptable. Please note that Weiss Capital Securities may verify funds prior to posting your check to your account.

Who Do I Make My Check Payable to?

Make checks payable to Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, (except third-party checks – see “Acceptable Deposits” below), who is the custodian for all WCS accounts.

Where Do I Send My Deposit?

Please mail your check to:

Regular or Express Mail:

Weiss Capital Securities, Inc.
7111 Fairway Drive, Suite 102
Palm Beach Gardens, FL 33418

When sending a check to fund a new account, please be sure to include your new account form and any other applicable forms, such as a joint account agreement, or margin disclosure statement or option disclosure statement.

Please note that trading options is not suitable for all investors. Trading options can offer greater potential returns, but also incurs additional risks. Please read the option disclosure statement carefully for a complete outline of these risks. It should also be noted that margin borrowing is not suitable for all investors. Using margin to purchase securities can offer potential returns, but also incurs additional risks. Please read the margin disclosure statement carefully for a complete outline of these risks.

If you’ve already established an account and are sending a check to make additional investments, please be sure to include your WCS account number on the check.

Acceptable Deposits

Checks must be payable in U.S. dollars and through a U.S. bank.

Personal checks must be drawn from a back account in an account owner’s name
Checks from a joint checking account may be deposited into an individual WCS account in the name of either checking account owner
Checks from an individual checking account may be deposited into a WCS joint account if the checking account owner is on the name of the WCS account.
A cashier’s check must have the remitter’s name pre-printed on the check by the issuing bank. The remitter name must be the same as an account owner’s name on the WCS account.

Unacceptable Deposits

Unacceptable deposits cannot be credited to your account and will be returned.

Coin or currency
Foreign instruments
Money orders
Domestic drafts
Checks that have been double endorsed (checks with more than one signature on the back)
Checks from minors
Stale-dated checks (over three-months old)
Any checks from federal, state or local government entities
Travelers checks
Credit-card checks

Please note: This is only a guide and other situations may arise when a remittance is deemed unacceptable.

When Are My Funds Available?

You may trade most marginable securities immediately after electronic funds are deposited into your account. However, these funds cannot be withdrawn or used to purchase non-marginable securities, initial public offerings (IPOs) or options during the first 10 business days. This holding period begins on settlement date. Please read Fund Restrictions for more information.

Funding by Wire Transfer

To avoid a rejected wire or a delay in processing your wire, please include your Weiss Capital Securities account number on the wire. Please do not initiate the wire until you have received notification that your account has been opened.

Incoming Wires

Please have your bank include the sender name on the wire. This information must be included for the transfer to be credited to your account. A rejected wire may incur a bank fee.

Please note that we will not accept third-party wire transfers from a business account.

A wire from a joint bank/brokerage account may be deposited into a WCS account by either or both of the joint account owners.

A wire from an individual bank/brokerage account may be deposited into a joint WCS account if that person is one of the WCS account owners.

Wire transfers should be sent to Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, as follows:

ABA# 021000018
Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation
One Pershing Plaza
Jersey City, NJ 07399
Account # 890-051238-5
For Further Credit to: Your Name
Your Address
Your Weiss Capital Securities Account Number

Wire Transfers from Foreign Banks

A wire transfer from a bank outside the U.S. that is not part of the Federal Reserve System must be routed through an intermediary bank. Along with the name and address of the intermediary bank, a SWIFT code or a sort code needs to be included.

Funding by Transferring Assets

Transferring Assets from an Existing WCS Account

Transferring assets between two WCS accounts requires a form to be signed and dated by all account owners of the delivering account (the account the funds are coming out of). However, if a debit balance is part of the transfer, the signature(s) of the receiving account owner(s) will also be required.
All contributions to an IRA must be made by check. Stocks may only be deposited into an IRA if they were taken as a distribution with the last 60 days.

Please note that trading in the account from which assets are being transferred may delay the transfer.

Transferring Assets from Another Investment Account

A minimum of $2,000 equity is required to open an Individual or Joint account and a minimum of $1,000 equity is required to open an IRA account at Weiss Capital Securities. Special promotional offers may have different equity requirements.

To expedite your account transfer, the name(s)/title on the account to be transferred must match the name(s)/title on your receiving WCS account. Please read the important information below.

Examples of Acceptable/Unacceptable Transfers
What to Expect When Transferring Your Account
Frequently Asked Questions About Transferring Your Account

A separate transfer form is required for each account you are requesting to transfer.

Be sure to include a copy of your most recent statement.

To protect our clients, it is the policy of Weiss Capital Securities to act only on transfer requests where the name(s)/title on the account to be transferred matches the name(s)/title on the receiving WCS account. Please read through the examples below for further information and instructions regarding transferring your account(s).

Please note that once your transfer is complete, you may add or remove account owners on your WCS account, or establish other WCS accounts without like name(s)/titles to transfer between, internally.

Examples of Acceptable/Unacceptable Transfers

In the chart below, the account to be transferred is listed first and the WCS account title is on the right.

Acceptable	Current Account Title		WCS Account Title
From	Mr. Your Name and Mrs. Your Name JTWROS	To	Mr. Your Name and Mrs. Your Name JTWROS
Unacceptable	Current Account Title		WCS Account Title
From	Mr. Your Name (Individual Account)	To	Mr. Your Name and Mrs. Your Name JTWROS

How to Successfully Transfer the Unacceptable Account Above:

Option 1:	Add Mrs. Your Name to the WCS account
Option 2:	Open an Individual account at WCS, thus Mr. Your Name will be transferring his assets from his current individual account to his individual account at WCS

What to Expect When Transferring Your Account

Transfer Time Line: Most total account transfers are sent via ACATS and take approximately 10-20 business days to complete. Any residual balances that remain with the delivering brokerage firm after your transfer is completed will follow in approximately 10-20 business days. If you have any questions regarding residual sweeps, please contact the transferor firm directly. Generally, transfers that cannot be accomplished via ACATS (ACATS) take approximately 3-4 weeks to complete, although this time frame is dependent upon the transferor firm, and may take longer.
Mutual Funds: Some mutual funds cannot be held at all brokerage firms. This typically applies to proprietary and money market funds. These funds will have to be liquidated prior to transfer. Please refer to the FundVest^® section of this web site.
Non-Standard Assets: Non-standard assets such as limited partnerships and private placements cannot be held in your WCS account at this time.
Margin and Option Accounts: If you are transferring a margin and/or option account with an existing debit balance and/or option contract, please make sure that you have been approved for margin/option trading in your WCS account.

Please note that margin borrowing is not suitable for all investors. Using margin to purchase securities can offer potential returns, but also incurs additional risks. Please read the margin disclosure statement carefully for a complete outline of these risks. It should also be noted that trading options is not suitable for all investors. Trading options can offer greater potential returns, but also incurs additional risks. Please read the option disclosure statement carefully for a complete outline of these risks.

IRA Debit Balances: Many firms will charge fees to transfer your account, which may result in a debit balance once your transfer is completed. Debit balances must be resolved immediately by either:

Funding your account with an IRA contribution (IRA contributions must be in accordance with IRS and contribution limitations.)
Liquidating assets within your account. To avoid transferring the account with a debit balance, contact your delivering broker to clear up any fees prior to transferring the account.

ACATS (Automated Customer Account Transfer Service): ACATS is a regulated system through which the majority of the brokerage account transfers are submitted. Member firms of the NSCC are required to submit total account transfers through this system. These transfers take approximately 10-20 business days.

Depositing Stock Certificates

You may deposit certificates registered in your name into a WCS account with the same registrations. You may also deposit shares owned jointly into a WCS account with the same owners. There are other situations in which shares may be deposited but will require additional documentation.

When sending in securities for deposit into your WCS account, please follow the guidelines below.

Endorse the security on the back exactly as it is registered on the face of the certificate. All named parties must endorse it.
Include your account number on the front of the certificate(s).
Indicate Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, as your Attorney to Transfer on the appropriate line on the back of the certificate(s). This means the securities are negotiable only by Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, and can be mailed safely. On the reverse side of the certificate, inset the word Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, in the blank space before the words “Attorney to Transfer.”

Additional Documentation

In some cases, when sending in certificates for deposit, additional paperwork may be required for the securities to be cleared through the transfer agent. For your protection, as well as ours, when additional paperwork is needed, WCS will not sell the position until all the paperwork as been cleared.

Here are some circumstances when additional documentation may be needed:

Registration on the certificate (name of the owner(s)) is different than the registration on the account. For example, the certificate is registered in your name and you would like to deposit into a joint account.
You sent the certificate to Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, but didn’t sign it.
The certificate has another party already identified as “Attorney to Transfer.”
The securities are restricted stock, such as Rule 144 or 145, or they are considered legal transfer items.

If any of the above scenarios apply, or you have any questions about whether you need additional paperwork for deposit, please contact us at 800.242.8092 to help avoid any delays in processing your securities.

Where do I Mail My Certificates?

For new accounts, please send your New Account Form with your certificate(s) to:

Weiss Capital Securities, Inc.
7111 Fairway Drive, Suite 102
Palm Beach Gardens, FL 33418

For existing accounts, please send your certificate(s) to:

Weiss Capital Securities, Inc.
7111 Fairway Drive, Suite 102
Palm Beach Gardens, FL 33418

Please be sure to endorse the certificate(s) and include your WCS account number on the front on the certificate(s).